Shipping Methods

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.  If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service.

Customers will receive their orders 2-3 business days (no weekends or holidays) from the date that it is shipped out, not from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. When your order has been shipped, you will receive an email with tracking information.
 

Returns & Exchanges

Eligible items may be returned for #whoisbilliesue Credit only. Returns must be returned within 7 days of the ship date received. No returns will be accepted after 7 days. Returned items must be unworn and unwashed (free of any stains from makeup, or deodorant) with all product tags attached. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.

* Please note: Return shipping costs are the customer's responsibility. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.